Key Account Manager OEM / OES

Location:  United States, Detroit, MI

Level:  Professionals

Function:  Sales

Key Account Manager OEM / OES

The KAM is the owner of and the expert for the assigned OES and its value chain covering all programs/projects relevant to the OES (=OES/VC). The KAM builds relationships and develops/executes strategies to fully penetrate the assigned OES/VC.  The KAM positions tesa at the OES/VC, coordinates sales activities and sales teams throughout the value chain and effectively drives long term business development with


  • Analyses and understands the OESs platforms, model pipeline and time schedules; based on this he/she identifies and prioritises tesa projects and defines leads for the relevant country organization 
  • Steers the specification process by coordinating OEM specification engineer(s) as well as local Sales, tCC,  R&D and Marketing resources
  • Actively builds networks inside customer organizations (tech center, plants, labs); drives multiple-contact management in liaison with local teams
  • Ensures that all dimensions of tesa offer fits to the assigned OES/VC: Logistic, application system, price, product
  • Monitors the OESs quality evaluation system and thus monitors tesa quality performance as measured by the customer; if necessary he/she initiates appropriate corrective action
  • Ensures carry-over-business, i.e. follows face lifts, model changes and new models per platform
  • Build customer map to utilize a complete network inside the OES/VC to identify  future concepts, trends and applications
  • Collects precise product needs, new ideas, concepts and requests regarding New Product Development from the various engineering departments of the OES/VC and  our own teams; he/she provides these to the Marketing team
  • Feeds tesa support function (tSN) with customer requirements beyond product and application
  • Agrees with local organizations on priorities and coordinates the team’s activities
  • Provides or ensures commercial and technical support to local sales teams: Product Presentation – Road show – Tech days – Cost Break Down proposals
  • Provides or ensures adequate customer specific trainings and peer group meetings
  • Leads the communication on all major global issues concerning the OES/VC like quality, logistics, internal changes and new products


  • Education:  Bachelor’s degree with Engineering Major preferred
  • Strong understanding of selling concepts and automotive market
  • Strong characteristics of empathy, ego drive, ego strength and relationship building skills
  • Must have a current, valid driver’s license
  • Must be able and willing to travel (by both air & auto) 50% of the time
  • Skilled and proficient in use of computers to include but not limited to Microsoft products-Outlook, Word, Excel, PowerPoint-as well as ability to use Customer Relationship Management software programs

Application Submission Information:

tesa tape Inc. is an Equal Employment Opportunity and Affirmative Action Employer, EEO/AA/m/f/vets/disabled


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Do you think tesa?

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