Privacy Policy

Effective Date: April 19, 2017, Version 2.1 This Privacy Statement is intended to inform you about tesa tape inc.’s collection, processing and utilization (hereinafter "use") of personal data gathered on www.tesatape.com (the “Website”). See section 7 regarding your choices regarding the use of your personal data.



Data Privacy Statement

This U.S. Privacy Statement applies to the U.S. Website and is intended for U.S. visitors to the Website.  It does not apply to tesa tape inc.’s affiliate websites. Information gathered on the Website is stored in the United States. If you live outside of the United States, you understand and agree that we may transfer your information to the United States. This site is subject to U.S. laws, which may not afford the same level of protection as those in your country. 

tesa tape inc. (“tesa tape”) reserves the right to change our Policy as our business changes. If this Policy changes, we will post an updated Policy on our website. You can determine if this Policy has changed by checking the effective date and version number that appear at the beginning of this Policy. The amended Privacy Policy supersedes all previous versions.

 

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1. Name and address of responsible entity

tesa tape inc.

5825 Carnegie Boulevard
NC 28209 Charlotte
United States

Phone +1 704 554 0707

Fax +1 704 553 5634

Carsten Meyer-Rackwitz

http://www.tesatape.com

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2. Managing director

Paul Sullivan (President & Regional Manager of North America)

3. Information We Collect

The subject of data privacy is Personal Data. Personal data are individual disclosures regarding the private or material circumstances of an identified or identifiable natural person. This includes, for example, name, mailing address, e-mail address and phone number, which you voluntarily provide to us when you use the Website.

We also collect non-identifying information when you use our Website, such as your IP address, the type of browser you are using and its settings, and the specific pages you visit on the Website (“Usage Data”).

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4. Purpose of data collection, processing or utilization:

tesa tape collects, processes and utilizes (hereinafter "uses") Personal Data provided by you as necessary for the preparation, conclusion, execution or termination of a transaction or transaction-like relationship with you, to respond to your inquiries, and/or for the use of services provided by us. Such a relationship arises, for example, when you contact us to obtain information regarding us or our products, or when you use the extranet login as a customer. In such cases tesa tape uses your Personal Data in order to process your respective inquiry.

We use Non-Identifying Information in a variety of way, including to help analyze Website traffic, understand customer needs and trends and to improve our products and services. 

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5. Use of Personal Data for advertising and market research purposes:

tesa tape will use your Personal Data to send communications (e.g. emails, newsletters, mail) until you choose to stop receiving communications from us – see Section 7 below. This means that tesa tape may contact you via the methods you voluntarily provide us (e-mail, telephone, mail etc.) and send you information and advertising about our products and services based on analysis of your individual purchasing and click behavior on our websites. tesa tape additionally uses your data to analyze use of its website for enhancement purposes.

If you wish for your Personal Data to no longer be used for tesa tape’s advertising and/or market research purposes, you may revoke consent at any time. The procedure for doing so is outlined here [link to Section 7 below.

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6. Third Party Recipients to Whom the Personal Data May Be Disclosed:

We may disclose your Personal Data to affiliated companies within the tesa group, contractors, distributors, consultants and other external service providers acting on tesa tape’s behalf to assist us in establishing, maintaining and managing our business relationship with you. An example of such a service provider bound by tesa tape’s instructions is a newsletter dispatch provider. tesa tape ensures that external service providers use your Personal Data exclusively in compliance with its instructions and this Privacy Statement.

As with any business, it is possible that as our business develops, we may sell or buy certain online assets. In such transactions, information concerning customers often is among the transferred assets. Accordingly, in the unlikely event that our company or substantially all of our assets are acquired by a third party, such information may be one of the transferred assets.

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7. Use of cookies

"Cookies" are used on our Website. Cookies are small text files stored by your browser on the hard drive of your computer.

a.         Cookies for improving the functionality of our websites

One reason tesa tape employs cookies is to better understand how the Website is used in order to enhance its attractiveness, content and functionality. Cookies help tesa tape, for example, to determine what pages of the Website are visited and what content interests users. For these purposes tesa tape uses flash cookies and load time optimization cookies. These so-called "first-party cookies" record Usage Data, in particular, the number of times a page is accessed, the number of website pages viewed, the amount of time spent on tesa tape websites, the sequence of pages visited, the search terms that led you to tesa tape’s site, the country, region and possibly the city from where the site is being accessed, the operating system and internet browser used, your language setting and how often the website is accessed by mobile devices. tesa tape also records mouse movements, clicks and scrolling to find out which areas of its website are of particular interest to visitors. The IP address of your computer, which is transmitted for technical reasons, is automatically rendered anonymous so that your identity cannot be determined.

As a registered user you have the option of signing in to the Website using your Personal Data, i.e. "logging in". In such cases tesa tape also uses cookies to identify you as a registered customer upon a repeat visit to its website within a 28-day period and to allow you to remain logged in.  During your first visit to the Website, a popup will appear at the upper edge of the screen asking you to confirm whether you agree to the utilization of cookies. The button provided can be used to agree. If you change your mind later on, simply delete all of the cookies stored by your browser.

b.         Cookies for usage-based online advertising

tesa tape reserves the right to use data obtained by analyzing the usage behavior of visitors to its websites via cookies in order to display specific advertising for certain tesa tape products on tesa tape’s websites. tesa tape believes that you benefit from this as a user because tesa tape displays advertising banners or content based on your surfing behavior so as to match your interests, reducing random advertising and displaying of content likely of less interest to you.

c.          How to prevent "cookies" from being stored on your hard drive and delete these

You can configure your internet browser to prevent cookies from being stored on your hard drive or to be asked every time whether you agree to the placement of cookies. You may also delete placed cookies at any time. Consult your browser's Help section to read about how all this works in detail. An explanation with screenshots is available for the web browsers Firefox, Microsoft Internet Explorer and Google Chrome via this link: http://www.aboutcookies.org/Default.aspx?page=2.  If you do not accept the storing of cookies, the functionality of our Website may be impaired.

d. Third-Party Cookies Used by tesa tape

(1) Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses a specific form of "cookies", which are text files stored on your computer allowing analysis of your website usage.

On our behalf, Google will use this information to analyze your use of the website, compile reports on website activity and provide other website and internet usage-related services for the website operator. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. You may refuse the storing of cookies by changing your browser settings accordingly, see Section 5.c. above; You can also prevent recorded data generated by the cookie concerning your use of the website (including your IP address) from being sent to Google and prevent the processing of this data by Google by downloading and installing the browser plugin available via the link http://tools.google.com/dlpage/gaoptout?hl=de. Additional information on the Terms of Use and Data Privacy Policy may be found athttp://www.google.com/analytics/terms/de.html bzw. unter http://www.google.com/intl/de/analytics/privacyoverview.html.

(2) Google Adwords

This website uses Google AdWords, a Google analytical service, and also conversion tracking as part of Google AdWords. Google AdWords places a conversion tracking cookie on your computer's hard drive (called a "conversion cookie") whenever you click on an ad delivered by Google. These cookies become ineffective after 30 days and are not used for personal identification. If you visit specific pages of our website, Google and tesa tape can track whether were forwarded to that page by clicking on an ad.

Data obtained through use of conversion cookies are used for statistical reporting for AdWords customers who employ conversion tracking. These statistics tell us the total number of users who clicked on the ad delivered by Google and opened a webpage having a conversion tracking tag. We do not, however, receive any information allowing personal identification of users. We are unable to cross-reference the data obtained to any specific user.

In addition to conversion tracking tesa tape also utilizes the functionalities

1 Remarketing

1 Audiences with common interests

1 User-defined audiences with common interests

1 Purchase-willing audiences

1 Similar audiences 1 demographic and geographic targeting.

The Google Remarketing functionality allows tesa tape to reach users who have previously visited tesa tape’s website by showing advertising to audiences already interested in our products or services. AdWords also determines what common interests there are and shared characteristics among users of tesa tape’s website based on user behavior on websites in the Google Display Network in the last 30 days and contextual search engine data. Based on this information, AdWords then finds new prospective customers to market to whose interests and characteristics are similar to those of users of our website. Target-audience-specific remarketing occurs through use of cookies in combination, such as Google Analytics cookies.

Additional information regarding terms of use and privacy policy in connection with Google AdWords is available via this link: http://www.google.de/policies/technologies/ads/>http://www.google.de/policies/technologies/ads/.

(3) How We Respond to Do Not Track Signals:  Some browsers have a "Do Not Track" feature that allows you to set a preference in your browser that you do not want to have your online activities tracked for preference based advertising. These features are not yet uniform, so we are not currently set up to respond to those signals.

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8. Social Media Plugins

Our websites make use of "social plugins", i.e. plugins for social networks, including particularly the Facebook "Share" button. For data privacy reasons tesa tape has deliberately opted against utilizing direct social network plug-ins on our websites. Instead, tesa tape employs an alternative technical solution that allows you to decide whether to transmit data to the social network operators and when. Thus when you visit our Website, data are never automatically transmitted to social networks such as Facebook, Google, Twitter or Pinterest. Only when you actively click on the respective button yourself will your web browser connect to the servers of the respective social network, i.e. clicking on elements then clicking on the social network's icon indicates your consent to your browser connecting to the servers of the respective social network and sending Usage Data to that social network operator.

tesa tape has no influence over the nature or scope of data that social networks may then gather. For information regarding the purpose and scope of data collection, further processing and use of data by social networks and regarding your data privacy rights and relevant configuration settings, see the social networks' respective data privacy advisories. For Facebook see http://www.facebook.com/about/privacy/ und http://www.facebook.com/help/?faq=186325668085084.

More information on data usage by Google+ and Twitter can be found at http://www.google.de/intl/de/policies/privacy/ bzw. http://twitter.com/privacy, and for Pinterest at http://about.pinterest.com/privacy.

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9. Your Choices Regarding Use of Personal Data

Upon your request, tesa tape will notify you whether and what Personal Data about you tesa tape has stored. Upon your request tesa tape will correct or update without delay any incorrect or outdated information about you which tesa tape has stored. Should you no longer consent to the use of your Personal Data to receive communications from us, you may at any time revoke consent to such use and/or demand partial or full restriction or deletion thereof.

For questions regarding the collection, processing or use of your Personal Data, to request information, correction, restriction or deletion of the data and to revoke previously granted consent, please contact customer service at (800)-426-2181 or customercare@tesatape.com

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